User Terms

# User Terms & Conditions **Effective Date:** Jan 6, 2026 Welcome to Digitell Agency's WhatsApp Official API Panel. By registering for or using our services, you agree to comply with these Terms & Conditions. ## 1. Acceptance of Terms By accessing or using our platform, you agree to these Terms and all applicable laws and regulations. ## 2. Service Description Digitell Agency provides access to the WhatsApp Official Business API, including messaging tools, automation, integrations, and related services. ## 3. User Eligibility Users must: * Be at least 18 years old or legally authorized to operate a business. * Provide accurate and complete information. * Maintain updated account information. ## 4. WhatsApp Compliance Users must comply with all WhatsApp Business Platform policies and Meta's terms. Users must not: * Send spam or unsolicited messages. * Send misleading, fraudulent, or illegal content. * Promote prohibited products or services. * Violate customer privacy. Any violation may result in immediate suspension without prior notice. ## 5. Account Responsibility Users are responsible for: * Maintaining account security. * Keeping login credentials confidential. * All activities performed under their account. ## 6. Payments * All subscription and setup fees are payable in advance. * Fees are non-refundable unless required by applicable law. * Service may be suspended for overdue payments. ## 7. Service Availability We strive for maximum uptime but do not guarantee uninterrupted service. Scheduled maintenance or third-party outages may temporarily affect availability. ## 8. Third-Party Services Our services depend on Meta, WhatsApp, cloud providers, and other third-party platforms. We are not responsible for interruptions caused by these providers. ## 9. Intellectual Property All software, branding, documentation, and platform content remain the property of Digitell Agency unless otherwise stated. ## 10. Limitation of Liability Digitell Agency shall not be liable for: * Business losses * Data loss * Revenue loss * Indirect or consequential damages arising from the use of the platform. ## 11. Termination We reserve the right to suspend or terminate any account that violates these Terms or WhatsApp policies. ## 12. Changes to Terms We may modify these Terms at any time. Continued use of the platform constitutes acceptance of the revised Terms. ## 13. Contact For support or legal inquiries, please contact Digitell Agency using the contact information provided on our website.